It’s easy to return product. Simply reach out to us at email@example.com with your order number and details, and we will authorize the return and you will be provided with an RMA# and return instructions.
Returns are no longer accepted after 90 days from the order date.
The customer is responsible for all return shipping charges.
- Gamehide is not responsible for items returned without an authorized RMA#.
- Original delivery fees may qualify for a refund only if the order was incorrect. Call or email Gamehide to arrange these returns and discuss qualifications.
- International returns accepted. The customer is responsible for all return shipping charges.
- Not in new condition – If a returned item is decorated, soiled, covered in hair, smells of smoke or in any way altered from its new condition when returned, you will not be refunded at all.
- Closeout Items - Returns are not accepted on closeout items.
Exchanges are not accepted. Please request a return and place another order for the items that you need.
Sample Order Policy
- Samples are limited to one piece per item. You can add as many items as you need, to an order.
- If you need to order a sample(s), please clarify that in the "Notes" section in your cart. 3rd Party shipping account #'s need to be added to this section as well (optional).
- Samples are 25% off net price and that discount will be added after the customer has placed the order and is in the review process.
- Closeout items are not eligible for the 25% sample discount.
- Samples are non-returnable.
- Sample orders are not eligible for free shipping.
- Sample orders must be placed separately from a purchase order.